Thursday, November 3, 2022

Reporting Suspected Abuse in Texas


 Based in Marietta, Georgia, Lauren Tennant is a customer service professional who serves as an assistant manager at Duck Donuts. She oversees managerial responsibilities, including training new employees, resolving employees’ concerns, and ensuring proper customer service. Georgia resident Lauren Tennant is also an advocate for abuse victims.


Individuals who believe a senior or a person is an abuse victim have several resources to report their suspicions. For example, the Texas Human and Health Services (HHS) staff operate a hotline and relay reports to the HHS Regulatory Services team. Then, the team takes steps to perform their investigation. The HHS keeps the information confidential, and the individual who reports it can remain anonymous unless state laws state otherwise.


Besides the HHS, the Texas Department of Family and Protective Services (DFPS) also handles suspected abuse reports. The DFPS protects children who are not HHS facility residents, beneficiaries of the Texas Home Living Program and Home and Community-based Services program, people who seek support from home health agencies, and individuals who suffer from intellectual and developmental disabilities.

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